Epic Analyst III

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Information Services Epic team in the role of Epic Analyst III.

Job Description

Plays a key role in the development, support, and rollout of the Epic Electronic Health Record (EHR) system. Responsible for helping optimize workflow processes by configuring and customizing Epic applications that meet the specific needs of the organization. Collaborates with clinical and operational teams to support the implementation and ongoing use of Epic across the health system, ensuring alignment with organizational goals. Acts as a resource for colleagues with less experience. Participates in all phases of the system development life cycle, including gathering requirements, developing use cases, and evaluating software solutions. Understands foundational workflows. Translates operational requests into action. Develops, configures, and modifies moderately complex information systems to support clinical and operational needs. Creates and maintains documentation of business requirements, workflows (current and future state), and system configurations. Designs, codes/configures, tests, and maintains application programs. Coordinates all testing phases of Epic applications during implementations, upgrades, and optimizations. Supports existing application functionality and expand support to additional areas as needed. Develops strong working relationships with end users, business partners, and Epic project teams to ensure optimal system usage. Utilizes Epic best practices to ensure system build meets organizational standards and workflows. Provides hands-on training and support to end users. Serves as a key onsite Epic resource during system implementations and ongoing support activities. Lead and facilitate team activities related to IT and clinical/business systems. Provides second-level support for incidents and requests related to the Epic application. Serves as project lead for Epic software releases and new application implementations. Participates in on-call support as needed for system troubleshooting and issue resolution. Leads and monitors application testing and validation during system upgrades or new module implementations. Provides input into policies, procedures, training materials, and best practices related to Epic usage and system optimization. Collaborates with facility core team members to deliver hands-on training as needed. Builds and maintains strong relationships with end users and facility leadership (physicians, nurses, revenue cycle, health information management, etc.).

Key Relationships

Reports to: Epic Applications Manager

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

Indiana University Health is unlike any other healthcare system, and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana's largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation's healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals, and $8.64 billion in operating revenue. The system's programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.