Seeking a Clinical Supervisor – RN /LPN to serve as a leader of the primary care healthcare team by establishing an authentic personalized relationship with the patient and their support system. In partnership with the Director of Operations, ensures implementation and success of RDC primary care goals, organizes and directs the clinical environment, and coordinates teams to ensure effective care is given to provide quality patient care in physician practices. Supervises 20 or more FTEs. Collaborates with physicians and other team members to assess, plan, implement, delegate and evaluate an individualized plan of care that promotes optimal health. Utilizes the best scientific evidence and compassion to assist the patient in navigating their health journey. Accepts responsibility, authority, and accountability for management and provision of care in accordance with the current policies and procedures.

ESSENTIAL FUNCTIONS:

• Operational Leadership: Oversee both administrative and clinical functions to ensure smooth daily operations and high-quality patient care.
• Staff & Budget Management: Supervise staff, manage budgets, handle patient services, and contribute to audits, training, and quality assurance efforts.
• Team Development: Provide continuous feedback and evaluations to staff, ensuring optimal team performance and high levels of employee and patient satisfaction.
• Clinical Operations: Act as a liaison between upper management and clinical staff, ensuring efficient clinic operations and top-tier patient care.
• Staff Management: Responsible for the recruitment, training, supervision, and performance evaluation of clinical staff.
• Administrative Oversight: Ensure regulatory compliance, oversee daily operations, and manage facility budgets.
• Patient Services: Address patient concerns, collaborate with medical staff, and implement strategies to improve patient care.
• Quality Assurance: Conduct audits, drive quality improvement initiatives, and ensure clinical practices meet required standards.
• Communication: Facilitate communication between management and clinical teams, ensuring alignment and efficient workflow.
• EMR Support & Training:
  • Provide first-line support for eClinicalWorks (eCW) users.
  • Deliver ongoing training, troubleshoot issues, and optimize workflows.
  • Manage templates, order sets, and ensure interface reconciliation.
• Staff & Provider Training:
  • Coordinate new hire onboarding and ongoing EMR training.
  • Maintain training materials and reference guides for staff and providers.
• Workflow Optimization:
  • Identify inefficiencies and implement best practices to improve clinical workflows.
  • Customize EMR tools to enhance documentation and overall efficiency.
• Inventory & Supply Chain Management:
  • Oversee ordering and inventory tracking for medical supplies and medications.
  • Liaise with vendors for pricing, delivery, and stock level management.
• Compliance & Data Integrity:
  • Support OSHA and HIPAA compliance programs.
  • Conduct audits and coordinate safety training.
  • Monitor documentation quality and ensure coding accuracy.
• Employee & Population Health:
  • Coordinate staff health requirements, including vaccinations.
  • Support data tracking for quality improvement and care initiatives.
  • Assist with medication adherence programs.
• Clinic Start-Up & Special Projects:
  • Assist in launching new practice sites and provide operational and EMR setup support.
  • Coordinate cross-functional projects to improve clinic performance.
• Additional Responsibilities: Perform other duties as required to support clinic operations

Education: 4 Year / Bachelor’s Degree, preferred

License/Certifications:  RN or LPN License in NC

Other Skills: Three years of nursing experience required. Two years of supervisory experience required. Excellent human relation skills, possess effective oral and written communication skills, possess leadership and problem-solving skills, operate personal computer.