Patient Access Operations Strategist (Fixed Hybrid) in Irwindale, CA for UCLA

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Patient Access Operations Strategist (Fixed Hybrid)

DescriptionUCLA Health operates over 280 outpatient clinics across Southern California, managing over 3,000,000 outpatient encounters annually and handling more than 4 million call interactions through the Patient Access Organization's (PAO) Operations team. Under the direction of the PAO Operations Director, the Operations Strategist is responsible for optimizing operational efficiency and improving patient access. This role involves advising operations leaders on best practices for team management and performance, while analyzing data to identify opportunities for process improvements. The strategist will take initiative in developing and implemen

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