DescriptionSummary:Pre-Arrival Associates initiate the very first contact with our patients and must strive to extend a warm welcoming encounter to all patients and/or family choosing CHRISTUS Santa Rosa to provide their care. Pre-Arrival Associates ensure that all data entry is accurate including demographic and financial information for each account. Pre-Arrival Associates have numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prior balances. Pre-Arrival Associates are responsible for the successful financial outcome of all patient services. Pre-Arrival Associates are responsible for ensuring the hospital maintains compliance with Fed