The care manager is a grant-funded, fulltime position responsible for creating individualized care plans for patients. The care manager will ensure all healthcare providers involved are up-to-date with case information and collaborate with patients' families, friends, and caretakers to effectively share information. The care manager will continually develop a network of quality providers and keep accurate patient records, linking patients to community programs and entitlements, such as housing services and self-management programs. To ensure success, the care manager will guide patients through the healthcare system and cultivate relationships with healthcare providers with the ability to multitask in a dynamic environment and have excellent negotiation skills.

Responsibilities:

• Creating and updating personalized care plans for patients. Collaborating with patients' families, friends, and social supports in developing treatment plans.
• Identifying and recruiting high-quality healthcare providers.
• Interacting with healthcare providers to facilitate patients' treatments.
• Ensuring patients' treatment requirements are met.
• Suggesting alternative treatment plans when patients' services requests do not meet medical necessity criteria.
• Instructing and educating patients on procedures, healthcare provider instructions, and referrals.
• Linking patients to social services programs and entitlements such as transportation assistance and translation services.
• Conducting regular follow-ups with patients to evaluate progress, promote continuity of care, and ensure improved health outcomes.
• Maintaining records of case management activities.

• Bachelor's degree in social sciences, social work, nursing, or a related field and/or Registered Nurse (RN) license.
• 2+ years of work experience in public health or related field.
• 1+ years of current case management experience.
• Certified case manager (CCM) license preferred.
• Proficient with Healthcare Management Systems and Microsoft Office Word and Excel.
• Outstanding communication skills, both written and verbal.
• Excellent organizational skills.
• Ability to travel locally.
• Spanish-speaking, a plus

Experience:

• 2+ years of work experience in public health or related field.
• 1+ years of current case management experience.

Education:

• Bachelor's degree in social sciences, social work, nursing, or a related field and/or Registered Nurse (RN) license.

Licenses / Certifications:

• Certified case manager (CCM) license preferred.

Other:

• Proficient with Healthcare Management Systems and Microsoft Office Word and Excel.
• Outstanding communication skills, both written and verbal.
• Excellent organizational skills.
• Ability to travel locally.
• Spanish-speaking, a plus

About Us:

Margaretville Hospital

Margaretville Hospital, in Margaretville, NY, is home to Delaware County's most advanced critical-care access hospital. This 15-bed facility cares for more than 240 inpatients annually while performing 14,000 outpatient procedures each year. Margaretville Hospital was named one of the top 100 critical-access hospitals in the nation by the National Rural Health Association. It provides emergency care, ambulatory care services, laboratory testing, medical imaging, physical and occupational therapy, swing-bed rehabilitation programs, respite care, and board-certified specialist and wellness education.

Benefits:

We offer a comprehensive compensation and benefits package that includes:

• Health Insurance
• Dental
• Vision
• Retirement Savings Plan
• Flexible Savings Account
• Paid Time Off
• Holidays
• Tuition Reimbursement